Quick tip: On your mobile enter '' followed by your voucher number then hit the 'call' button. Pay a bill Make a full or partial payment to any Postpaid account. Payment details Phone No Account No. Get it all in My Account! Want the full account management experience?
This article has multiple issues. SBS News. Open hours Monday to Mobule Virgin mobile au. Australian mobile network operators. How do I setup MMS? Log in now and start managing your account today. There may be a delay in Uniform name tape co inc showing on your account as they are sent from overseas carriers, the maximum delay could be up to 3 months, which means you can't rely on your Credit Limit kicking in and suspending your account Virgin mobile au prevent extra usage. So how will we do that? Virgin Mobile offered postpaid mobile phone and mobile broadband services to approximately one million customers in Australia.
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On May 30 we announced the that the Virgin Mobile brand will be phased out by early
- Heads up: As of July , we will be begin switching Members to paperless billing.
- For J.
- This is largely a brand play rather than a network closure, but it's always wise to know what your options are in these circumstances.
- Please note that passwords are case-sensitive, so check that your caps lock is set correctly and try again.
Visit FAQ. Check your plan status in My Account to see your eligibility for a special offer. Cheers for the years. Manage your service. Check your plan status. Stay in touch. Need to talk? Manage Your Service. Bill Payment Pay now, in part or in full without having to log in. Check your plan status Ready for a new phone or plan? You could be eligible to move to Optus sooner than you think! Login or Register. Update your details.
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ACP Magazines Ltd. This article has multiple issues. Head to my. In late , Virgin Mobile changed the Virgin Broadband offer for new customers, halving the data allowance to 2GB as well as comprehensively re-writing their acceptable use policy. Check out the latest Member Benefits. Subsidiary of Singtel Optus. It may even make financial sense to break your contract if there are better terms to be had on a new phone or if you can pair it up with a superior SIM-only option.
Virgin mobile au. My Account
Virgin mobile: Essential facts for the shutdown In May Optus announced it was shutting down the Virgin Mobile brand Existing Virgin customers will still receive their service, and can still get account information from Virgin's website and app Some providers are offering incentives for Virgin customers to switch, so make sure you compare before switching.
Optus has confirmed its plans to shut down its low-cost subsidiary, with the Virgin Mobile brand closing down entirely by Prepaid alternatives SIM-only alternatives Contract phone alternatives. Virgin Mobile dropped its prepaid range back in October , so if you're on a Virgin Mobile prepaid plan, it is by definition a "grandfathered" plan of some sort. If you're on a Virgin Mobile prepaid plan, it would be smart to compare and work out where you can save because you're in no way tied to Virgin Mobile beyond your monthly payment:.
The bad news if you're on a month Virgin Mobile plan is that Optus's announcement doesn't suddenly mean that your contract is null and void. As with contract SIM-only plans, if you're on a Virgin Mobile contract right now, Optus's decision to drop the Virgin Mobile brand doesn't mean you get a free pass out of your contract or a free phone. If you currently receive a paper bill, you'll need to take action. Skip to content Skip to "About the site". Hey there, we think you're in Ontario.
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Us | Virgin Mobile Australia
International Roaming lets you use your mobile for calls, text and data while you're travelling overseas. Check out our main International Roaming page for everything you need to know about activating, rates and roaming data packs.
Roaming is not included in your plan so any usage will be shown as 'Excluded Usage'. There are different roaming rates for different countries, you can check all the rates here. There may be a delay in charges showing on your account as they are sent from overseas carriers, the maximum delay could be up to 3 months, which means you can't rely on your Credit Limit kicking in and suspending your account to prevent extra usage. SMS's on your bill will be displayed from our message center number: or and voicemails as We also offer an automated free call service to turn off International Roaming.
However voicemail is not free while roaming, it will cost the same as making a call from the country you are in at the time. You will also need your voicemail PIN to access your voicemail while roaming, so make sure you have it handy. If unconditional diversions are set, the call stays in Australia and goes directly to Voicemail.
This means you are only charged the standard Voicemail diversion cost. Conditional call diversions to Voicemail such as no answer or busy will incur charges as they still route through the overseas network. To cancel all diversions, before you leave Australia, enter on your phone then hit the call button. Visit this page for info on setting up your diversions again on your return to Australia. Callers from overseas still need to call the number as if it's still in Australia - even if it's in the same country.
Overseas callers must use the country code for Australia when dialling an Australian mobile number. Not looking to roam? This will let you keep your number and ensures you have the service when you return. What happens when my contract ends? How do I pay my bill? How do I set up International Roaming? Before you go Check the rates for the country you're visiting - Roaming is NOT included in your plan.
Activate Roaming in My Account or the App. Switch Roaming on in your phone. Check your phone is compatible some older phones may not work with some overseas carriers. Roaming is not available for Broadband or Prepaid services. Looking for something else? Callers from Australia just dial the mobile number as if the roaming number is in Australia.